FT Cake Decorator

Ahold Delhaize•Raleigh, NC

12h•Onsite

About The Position

This position is for a Cake Decorator in the Deli Bakery Department. The primary purpose is to provide quality customer service, maintain department standards, maximize sales through excellent customer service, and minimize shrink through proper utilization of standard practices. The role involves understanding ingredients, mixes, and icings, coordinating colors, and adhering to production and technical standards for product preparation and labeling. Sanitation, food handling, and proper merchandise management are also key responsibilities. The associate must understand and follow company guidelines, Food Safety, and Workplace Safety procedures, and report any accidents. Compliance with local, state, and federal regulations is required. The role also involves using company tools like ACIS and CAO, and completing required training.

Requirements

High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Understand the use of ingredients, mixes, and icings and coordinates colors
Understand production standards for processing of all product
Follow all technical manuals for processing of product, label placement, etc
Ensure proper sanitation of department, equipment and proper food handling/preparation
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned