Cake Decorator

Harps Food Stores•Conway, AR

9d•Onsite

About The Position

As a Cake Decorator, you will support bakery department operations including department readiness, staffing, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. You will also support bakery department replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Additionally, you will support merchandising and sales floor standards by proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department zoning procedures. You will adhere to all proper equipment procedures, including cleaning and maintenance requirements, and follow all company and food safety production guidelines for fresh food preparation, production and processing. You will ensure all products produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements. You will adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. You will clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. You will consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. You will successfully initiate, develop, and foster relationships with others, taking a personal interest in the interests and ideas of others and treating others fairly, respectfully, and sincerely. You will empathize with the emotions of others and consider things from other people’s perspectives. You will demonstrate responsible behavior, thoroughness of work, and dependability, consistently demonstrating compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. You will completely understand what delivering more than expected means in regards to great customer service, removing any barriers impeding customer service and actively looking for ways to help others by following our SMILE Program guidelines. You will demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics, being an honest person. You will hold yourself accountable by demonstrating a “no excuses” approach to your own attitude, performance, and results, and work in the best interest of Harps even when it involves putting individual needs aside. You will anticipate and recognize customer needs and remain dedicated to exceeding customer expectations, using customer information to improve products and services and continually striving to improve customer satisfaction. You will encourage an atmosphere of teamwork by your own actions, supporting others, facilitating their work, and defending them when appropriate. You will encourage cooperation and trust within a group, showing a high concern for the rights, values, and worth of others, treating others fairly and consistently, and giving appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. With respect and support from your peers and supervisors, you will strive daily to exceed your customers’ expectations in an effort to support the Harps’ Mission Statement – “Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.”

Requirements

Must be at least 18 years of age.
High school diploma or G.E.D. equivalent preferred.
Ability to work a flexible schedule including evenings, early mornings, weekends and holidays as needed.
Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
Ability to interpret, understand and follow instructions.
Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 25 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight.
Occasionally required to climb.
Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks continuously throughout shift.
Visually locates merchandise and other objects, as well as verifies information, often in small print.
May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to latex, eggs, nuts, soy and wheat.
Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.

Responsibilities

Support bakery department operations including department readiness, staffing, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Support bakery department replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Support merchandising and sales floor standards by proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department zoning procedures.
Adhere to all proper equipment procedures, including cleaning and maintenance requirements.
Follow all company and food safety production guidelines for fresh food preparation, production and processing.
Ensure all products produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements.
Adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases.
Clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
Successfully initiate, develop, and foster relationships with others, taking a personal interest in the interests and ideas of others and treating others fairly, respectfully, and sincerely.
Demonstrate responsible behavior, thoroughness of work, and dependability, consistently demonstrating compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Completely understand what delivering more than expected means in regards to great customer service, removing any barriers impeding customer service and actively looking for ways to help others by following our SMILE Program guidelines.
Demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics, being an honest person.
Hold yourself accountable by demonstrating a “no excuses” approach to your own attitude, performance, and results, and work in the best interest of Harps even when it involves putting individual needs aside.
Anticipate and recognize customer needs and remain dedicated to exceeding customer expectations, using customer information to improve products and services and continually striving to improve customer satisfaction.
Encourage an atmosphere of teamwork by your own actions, supporting others, facilitating their work, and defending them when appropriate.
Encourage cooperation and trust within a group, showing a high concern for the rights, values, and worth of others, treating others fairly and consistently, and giving appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Strive daily to exceed your customers’ expectations in an effort to support the Harps’ Mission Statement.