About The Position

To assist customers in their shopping experience by providing them with beautifully decorated baked goods in the most efficient, friendly, and courteous manner possible.

Requirements

  • A valid driver’s license is required for deliveries.
  • A food handling permit must be obtained within the first 14 days of employment.
  • Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
  • Know and implement the Casentino Customer Service Standards.
  • Know your department products, procedures and policies so that you can accurately and courteously answer customer questions.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Previous experience may be required in order to maintain the level of decorating skill and speed required of this position.

Responsibilities

  • Consult with customers to determine the bakery items that best meet their needs and clearly document all orders to ensure follow through on service requests.
  • Decorate various bakery items in a neat, creative and visually appealing manner.
  • Merchandise cases to ensure fullness, freshness, and attractiveness of displays to promote sales.
  • Effectively prepare, package and label product for sale.
  • Rotate fresh product into cases, coolers, and freezers to prevent the sale or use of stale/outdated product.
  • Operate, clean and maintain cake decorating equipment, such as air brush, edible images, etc.
  • Comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Operate, clean and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Keep your work area and the department as a whole clean and safe for customers and coworkers.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Promote sales by suggesting additional products and offering samples.
  • Restock bakery ingredients each day and notify the bakery manager of items that should be reordered.
  • Quickly and neatly stock incoming bakery ingredients in their designated areas without damaging merchandise.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Benefits

  • FULL TIME with Benefits
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