Cage Supervisor - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

3d•Onsite

About The Position

WarHorse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc., is seeking a Cage Supervisor for their Lincoln, NE location. This is a full-time position with a day shift schedule, though the schedule may vary based on property needs, including evenings, weekends, and holidays. The Cage Supervisor oversees all grave shift cage operations, ensuring compliance with internal controls, state gaming regulations, and company policies. This position supervises cage personnel, safeguards financial assets, and supports training and team development while maintaining accuracy, security, and professionalism throughout daily cash operations. Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska, focused on long-term economic development and job opportunities. WarHorse Gaming is a gaming and entertainment division developed in partnership with the Nebraska HBPA, managing casino gaming expansion at historic horse racing venues. The company is guided by NATIVE values: Native American Owned & Proud, Accountable, Team-Focused, Innovative, Visionary, and Excellence.

Requirements

Must be 21 years of age or older
High school diploma, GED, or equivalent experience
Three (3) years of cage or cash-handling experience, including at least one (1) year in a supervisory role
Strong understanding of state gaming regulations and monetary transaction controls
Excellent leadership, communication, and organizational skills
Strong problem-solving and analytical abilities
Proficiency in Microsoft Office Suite or related software
Ability to secure and maintain NE Gaming License

Responsibilities

Supervise cage operations and personnel during the grave shift, ensuring compliance with company policies and gaming regulations
Monitor and verify cash handling procedures, safeguarding company assets at all times
Maintain control over currency, coins, checks, and required forms and documentation
Review and balance cage activity, ensuring accurate financial records and reconciliation
Assist the Cage Shift Manager with hiring, training, scheduling, and performance evaluations
Coach and mentor team members to promote accuracy, accountability, and service excellence
Ensure confidentiality and integrity in all transactions and recordkeeping
Investigate and resolve discrepancies or operational issues promptly
Provide exceptional internal and external guest service in all interactions
Perform other duties as assigned