CAGE SUPERVISOR - CB & VR - FULL-TIME - VARIED SHIFT
About The Position
Supervise front line employees and ensure that the department adheres to all gaming regulations and all company policies and procedures. This role involves preparing the department for daily activity, cashing out coins, chips, and cash personal, payroll, and traveler’s checks, and checking and verifying customer account records. The supervisor will maintain an accurate account of assigned banks, reconcile daily summaries of transactions to balance cash drawers, and provide leadership to department employees. Responsibilities include performing high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner, and maintaining strict adherence to department policies and procedures to ensure the integrity of the cash operation. The role also includes other job-related duties as assigned by management. Customer service expectations include maintaining knowledge of facilities and upcoming/on-going special events, maintaining an orderly and positive work environment, conveying a professional and friendly attitude, and possessing good written and verbal communication skills. The ability to remain calm in stressful situations is also important.
Requirements
- Previous money handling experience required.
- Must possess basic math skills for accuracy in money transactions.
- Must have excellent attention to detail to maintain accuracy and security required in Cage operations.
- Must be able to read, write, understand and communicate verbally in English.
- Must successfully pass all pre-employment screening(s)/background investigation(s).
- High school diploma required.
- 21 years old minimum age requirement.
- State of Nevada Gaming Permit and Unexpired Government issued Identification.
Nice To Haves
- Previous Cage experience preferred.
Responsibilities
- Prepare the department for daily activity.
- Cash out coins, chips, and cash personal, payroll, and traveler’s checks, and check and verify customer account records.
- Maintain accurate account of assigned banks.
- Reconcile daily summaries of transactions to balance cash drawers.
- Provide leadership to department employees.
- Responsible for performing high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner.
- Maintains strict adherence to the department policies and procedures are necessary to maintain integrity of the cash operation.
- Other job related duties as assigned and instructed by management.
- Maintains knowledge of facilities and upcoming and on-going Special Events to advise guests and team members.
- Maintains an orderly and positive work environment.
- Conveys a consistently professional and friendly attitude while performing transactions internal and external customers.
- Good written and verbal communication skills.
- Ability to remain calm in stressful situations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
