Cage Shift Manager

Boyd Gaming • Norfolk, VA

8d • $49,000 - $82,000

About The Position

Responsible for the operations of Cage and Credit during their assigned shift to include effective scheduling, completion of all necessary accountability/compliance duties, paperwork, and to ensure effective service and coordination.

Requirements

• Must be able to speak, read, write, and understand English.
• High School diploma or GED required.
• Strong organizational, analytical skills and attention to detail required.
• Previous Cage, Credit, and Collection experience required.
• Extensive computer skills with Microsoft Office Suite required.
• PC and data entry experience required.
• Ability to comprehend simple written and verbal instructions.
• Basic mathematical skills such as addition, subtraction, multiplication, and division.
• Ability to carry, push, and pull items up to 50 pounds.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Nice To Haves

• Previous Supervisor/Management skills preferred.

Responsibilities

• Constantly schedules, coaches, and evaluates Main Cage, Banks, and Booths for optimum performance & service.
• Constantly ensures proper and effective accountability of funds during the shift.
• Frequently completes required accountability and compliance paperwork for the shift.
• Frequently coordinates with shift managers/supervisors of other departments to ensure timely, courteous service.
• Constantly promotes outstanding guest service and resolves guest related issues.
• Constantly performs credit/check-cashing duties within the scope of his/her authorized levels.
• Occasionally assigned other duties by the Cage/Credit Manager.

Benefits

• All your information will be kept confidential according to EEO guidelines.
• Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED