Cage Manager - MGM Grand

MGM Resorts • Las Vegas, NV

3d • Onsite

About The Position

As a Cage Manager, you play a vital role in overseeing the daily operations of the Casino Cage and ensuring a smooth, secure, and guest-focused environment. In this role, you’ll lead and support your team to deliver exceptional service while maintaining compliance with all federal, state, and local regulations, as well as company policies and procedures.

Requirements

• Must be 21 years of age or older
• 2+ Years of prior relevant experience in cage cashiering required

Nice To Haves

• 1+ Years of prior relevant experience of supervisory experience preferred

Responsibilities

• Oversee all Casino Cage functions, ensuring operational efficiency, accurate end-of-shift bank balancing, and strict adherence to departmental variance policies and Title 31 regulations
• Champion premier guest service by resolving guest complaints, and overseeing the M life Rewards, MyVegas, and M life Rewards Mastercard programs.
• Authorized to issue complimentary play and perform tier adjustments in line with company policies
• Act as a central point of contact, maintaining open and effective communication with Casino, Finance, Marketing, F&B, Hotel, and Retail departments to ensure seamless operations
• Manage all Human Resources responsibilities for the department, including interviewing, performance management, and succession planning.
• Foster a positive and inclusive work environment that promotes teamwork, employee satisfaction, and the company's commitment to diversity

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed