CAGE/DROP SUPERVISOR
About The Position
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply! Our successful Cage/Drop Supervisor promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Requirements
- High School diploma or equivalent
- Minimum of three (3) years cashier experience or one (1) year Main Bank experience. Supervisory experience preferred but not necessary. Good communication and leadership skills.
- Able to work flexible schedule which includes days, nights, weekends and holidays based on the needs of the business. This will be determined by operational needs.
Responsibilities
- Recommends, document and issues disciplinary action.
- Performs and provides guidance in all areas of Cage operations including Drop and Count.
- Provides supervision, guidance and evaluates all cage personnel including Cage Leads, Main Bankers, Booth Cashiers and Drop/Soft Court Team.
- Responsible for counting and reporting number of bill validator boxes removed from and returned to soft count room.
- Responsible for transporting bill validator boxes to and from soft count room.
- Responsible for testing and ensuring accuracy of counting equipment.
- Responsible for recording and ensuring accuracy of all currency from bill validator boxes.
- Monitors and complies with safety guidelines related to operation of counting equipment, carts and mechanical mule.
- Provides support and information to the VGM department.
- Complies and enforces all NYGC regulations and SCH internal controls.
- Monitors, fills and repairs self-redemption units.
- Performs all other duties as assigned.
- Promotes outstanding customer relations.
- Able to lift and carry 30 lbs. occasionally.
- Able to stand for 6 to 8 hours.
Benefits
- Competitive Medical, Dental, & Vision Insurance
- Vacation & Sick Time That Promote Work/Life Balance
- Company Paid Life Insurance
- 401(k) with 4% Match
- Free Employee Assistance Program
- Attendance Bonus
- Robust Employee Recognition Program
- $20.00 YMCA Memberships.
- Local and National Discount Programs Through EAP & Tickets@Work
- STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
- Unlimited growth potential
- Delicious FREE Meals in Our Team Dining Facility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
