Varied Shifts - Cage Cashier
About The Position
Crystal Bay Casino is seeking an attentive and customer-focused Cage Cashier to join our Casino Cage team. The Cage Cashier plays a vital role in ensuring smooth and efficient front cage operations, delivering exceptional guest and employee service, and supporting organizational goals. Responsibilities include handling cash transactions, maintaining key control, managing ticket sales, and overseeing personal bank rolls, all while fostering a welcoming and professional environment. This position requires strong attention to detail, adherence to company policies and procedures, and a commitment to creating an outstanding guest experience.
Requirements
- High school diploma or equivalent required.
- Extensive guest service experience required.
- Strong cash handling experience required.
- Must obtain and maintain a valid Nevada Gaming License
- Exceptional customer service and communication skills, with the ability to address a variety of audiences.
- Proficient in basic computer applications, including Microsoft Word and Excel.
- Strong problem-solving abilities and attention to detail.
- Capable of working independently and managing time effectively.
- Adaptable to change and able to manage frequent shifts, delays, or unexpected deadlines positively.
- Dependable, responsive to feedback, and committed to quality work.
- Must be able to stand for the duration of the shift and perform tasks requiring physical endurance.
Nice To Haves
- Prior casino or bank cashiering experience preferred
Responsibilities
- Greet guests and employees at the window with a friendly and professional demeanor.
- Provide accurate and efficient assistance with transactions and inquiries.
- Promote a positive and energetic work environment.
- Perform cash handling duties, including currency exchanges, cashouts, and other monetary transactions.
- Manage ticket sales and ensure accurate accounting.
- Maintain key control and safeguard sensitive assets.
- Answer and manage phone calls professionally and efficiently.
- Follow all Title 31 requirements, including accurate completion of Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR).
- Uphold company policies and department procedures.
- Coordinate efforts with other departments to ensure seamless operations.
- Provide support for special projects or events as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
