Cage Cashier I-Swing-Silver Legacy (Reno)
About The Position
The Cage Cashier I is responsible for redeeming and selling table game chips, processing marketing and ticket-in/ticket-out redemptions, and handling other cash transactions. The role also involves accurately managing assigned funds, maintaining a balanced and secure cash drawer, verifying and documenting identification for check and cash-advance transactions, and responding to guest questions courteously and professionally. The employee must follow company procedures and gaming and federal regulations, including Title 31, and deliver the company’s core values, service standards, and family-style service. Work may take place in noisy, crowded, variably temperature-controlled areas and may involve exposure to smoking and moderate noise. The schedule requires flexibility and may include days off, nights, weekends, holidays, and overtime as needed.
Requirements
- High school diploma or equivalent.
- Must be able to obtain a valid state gaming license.
- Ability to communicate information about events, promotional activities, and facilities to guests.
- Excellent communication, observation, and interpersonal skills.
- Above-average English speaking, reading, and writing skills.
- Easygoing demeanor and ability to help ensure a fun and safe environment.
- Schedule flexibility, potentially including days off, nights, weekends, holidays, and overtime as needed.
Nice To Haves
- Previous cashier or banking experience preferred.
Responsibilities
- Handle cash transactions and answer customer questions in a courteous and professional manner.
- Accurately count and record assigned funds and exchange funds throughout the shift.
- Keep the cash drawer balanced and impressed, and secure casino funds when not in use.
- Verify and document personal identification information for check and cash-advance transactions.
- Comply with company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance.
- Exemplify the company’s core values, family-style service, mission, and vision.
- Exemplify the company’s diversity, equity, and inclusion culture.
- Communicate events, promotional activities, and available facilities to guests.
- Maintain a fun and friendly attitude and contribute to a safe and clean work environment.
- Meet guest-service standards and provide service excellence to internal and external guests.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
