Cage Assistant Shift Supervisor (BELL GARDENS, CA. 90201)

Fortiss LLC / Parkwest Casinos • Bell Gardens, CA

1d • Onsite

About The Position

Parkwest is seeking a Cage Assistant Shift Supervisor for its main cage department. This role involves handling financial transactions with cash and chips for the gaming floor in the casino. The ideal candidate will enjoy working with money and possess strong customer service skills.

Requirements

• Must be able to pass mandatory screening, which may include a background and credit check, and drug test.
• Must be able to obtain and maintain a current California gambling establishment team member permit, badge, or license.
• Must demonstrate basic math and financial skills.
• Able to work varied shifts and flexible schedules.
• Good organizational and verbal communication skills and the ability to multi-task effectively.
• Excellent skills in customer relations.
• Must be 21 years of age.
• High school diploma, G.E.D or equivalent.
• A minimum of one (1) year experience in all phases of casino cashiering and credit operation.
• Must be able to perform all essential duties with or without accommodation.

Nice To Haves

• Associate’s degree preferred.

Responsibilities

• Perform all tasks in a manner that exemplifies core values, meets established quality standards, and complies with applicable regulations and requirements.
• Display guest care by acknowledging every client with eye contact, a smile, and a verbal greeting, observing clients for their needs, making meaningful connections, and proactively offering assistance.
• Display a positive and friendly demeanor with positive body language, maintaining good posture, looking attentive and engaged, and using open palms when assisting clients.
• Greet customers in a pleasant and courteous manner and thank customers for playing.
• Display working knowledge of Title 31 regulations.
• Maintain security and accountability of company funds located in the cage during a shift.
• Supervise Cashiers to ensure compliance with policies and procedures, and report infractions to the Shift Supervisor.
• Be available to work any shift including weekends, holidays, on call, and overtime when needed.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED