Cafeteria Building Supervisor

Hershey Entertainment & Resorts Careers•Hershey, PA

9d•Onsite

About The Position

The Cafeteria Building Supervisor position is responsible for leading and supervising staff and maintaining the operation of the Hersheypark employee Cafeteria (Coaster Cafe) during scheduled shifts. The position will oversee the daily operations relating to employee staffing, revenue operations, and overall general Coaster Cafe operations. It is the responsibility of this position to possess, lead, and instruct on the company’s core values. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Requirements

Must be 16 years of age or older on the date of applying
Must have at least one (1) year of Food & Beverage experience in a cafeteria setting
Must have at least two (2) years of supervisory experience
Must be able to multitask while prioritizing job tasks and assignments
Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines
Must have the ability to safeguard confidential information
Proven guest relations, problem solving, task management, and organizational skills
Knowledge of Child Labor Law regulations
Must be able to work independently and be self-motivated to perform all aspects of the job at all times

Nice To Haves

Post Employment - Must be certified or be able to pass an alcohol service class (RAMP Training – will be provided) and Food Safety training ( ServSafe certification– will be provided)

Responsibilities

Train and supervise front-line employees and supervisors to ensure they are capable of interacting appropriately with guests and have the information needed to answer guest questions
Oversee and train staff on proper job responsibilities, register, and cash handling procedures, and report issues with money bag/loan box variances as they arise
Allocate staff positions and ensure employees have the proper breaks, supplies, and other operational items needed throughout their shifts
Ensure strict adherence to Child Labor Laws and report any potential violations to their direct Area Supervisors
Ensure Coaster Cafe opens and closes at the proper times established or with guidance from the supervisory/management team
Monitor stand appearance and operations (inside and outside) to ensure cleanliness and presentation meet department standards
Monitor food preparation and portion controls including adherence to food safety standards and ensure quality products in line with federal, state, and company laws and policies
Maintain appropriate food production levels based on projected business and weather on a daily basis to minimize food waste
Maintain equipment properly and report problems with equipment to the appropriate supervisors and/or maintenance staff during operations so that problems are corrected
Adhere to financial procedures as it relates to money bags and revenue reporting
Perform other duties as assigned