Cafe Worker (Market & Deli)

Commercial & Government ContractsCollinsville, CT
Onsite

About The Position

RW Solutions is seeking a reliable and friendly Cashier to join our team! As the first point of contact for our customers, you'll help make every experience sweet, smooth, and memorable. This role involves greeting customers, answering questions about products and menu items, suggesting add-ons or promotions, operating a cash register or POS system, handling payments accurately, sanitizing the work area, restocking supplies, maintaining an orderly checkout station, and notifying supervisors of low-stock items. You will also scan items, assist with basic stock checks, help coworkers during busy shifts, and relay customer feedback or unusual transactions to the shift lead or manager.

Requirements

  • Must obtain ServSafe Certification within 30 days of hire (Employer sponsored)
  • Minimum of 6 months of hands-on experience working in retail customer service as a Cashier, Sales Associate, or similar role.
  • Familiarity with point-of-sale (POS) systems.
  • Basic math skills for handling cash and making change.
  • Ability to stay alert for pricing errors, counterfeit money, or suspicious behavior.
  • Friendly and professional demeanor with customers.
  • Clear verbal communication and active listening.
  • Ability to remain calm and courteous during busy or challenging situations.

Responsibilities

  • Greet customers with a warm and professional attitude.
  • Answer questions about products, pricing, and deli menu items.
  • Suggest add-ons or promotions to enhance the customer experience.
  • Operate a cash register or POS system.
  • Accurately handle cash, credit, debit, and mobile payments.
  • Issue receipts, count change, and balance the drawer.
  • Sanitize the register area, counter surfaces, and payment devices.
  • Restock bags, receipt paper, and other front-end supplies.
  • Maintain a neat and orderly checkout station.
  • Notify supervisors of low-stock items or out-of-stock concerns.
  • Scan items and assist with basic stock checks as needed.
  • Assist coworkers during busy shifts by bagging items or managing line flow.
  • Relay customer feedback or unusual transactions to the shift lead or manager.

Benefits

  • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
  • Opportunities for advancement —grow your career with us!
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