Cafe Shift Lead

ANDREW WOMMACK MINISTRIES INC•Woodland Park, CO

2d•$19 - $19•Onsite

About The Position

The Cafe Shift Lead is responsible for leading day-to-day cafe operations, ensuring high-quality food and beverage service standards for students, staff, faculty, and guests, including special events and conferences. It oversees Baristas, Café Cashiers, volunteers, and interns for a given shift within the Café team. This role aligns Campus Dining personnel with the vision and mission of Charis Bible College, emphasizing cleanliness, hospitality, and world-class service and food production.

Requirements

Must have a personal relationship with Jesus Christ.
Must sign the Statement of Faith.
A high school diploma or equivalent education is required.
Must pass all required checks.

Nice To Haves

An associate degree is preferred.
A Charis Bible College student or graduate is preferred.
1-2 years of managerial/supervisory experience in the Café or food service industry is preferred.
Prior experience in a Coffee Shop or Café environment is preferred.
A minimum of 1 year in a management or supervisory role is preferred.

Responsibilities

Train and supervise baristas to expertly prepare and serve a variety of coffee and tea beverages, following established recipes and maintaining high-quality standards.
Communicate and train staff to be knowledgeable about the menu, including seasonal and specialty items, and be able to make recommendations to customers.
Train and supervise staff on how to accurately take and process customer orders, ensuring all orders are correct and meet customer expectations.
Instruct staff on how to handle cash, credit, and other forms of payment accurately and responsibly, following all cash-handling procedures.
Complete clerical assignments as directed by the Campus Dining Manager.
Assure staff are trained to maintain a clean and sanitary work environment, including cleaning equipment, counters, and seating areas, adhering to health and safety regulations.
Monitor and delegate restocking of inventory as needed, including coffee beans, syrups, milk, and other supplies, ensuring everything is available for smooth operation.
Assist and lead café staff in all aspects of catering and beverage services for events held at the college, providing high-quality service to event attendees.
Manage and train staff to work collaboratively with other staff members, including kitchen and event staff, to ensure seamless service and operations.
Participate and ensure staff members are participating in ongoing training and development opportunities to enhance skills and stay current with industry trends and college policies.
Lead by example and ensure all staff, interns, and volunteers act with integrity, honesty, and knowledge that promotes the culture, values, and mission of Charis Bible College.
Maintain and set the pace for café staff members to maintain a calm demeanor during periods of high volume or unusual events, to keep the Kiosk running to standard, and to set a positive example for the team.
Oversee the preparation of food for purchase, such as cutting and packing food for sale through the Café as directed.
Come alongside and assist Charis Kitchen during a high volume of meal plan activities as required.
Follows health, safety, and sanitation guidelines for all products and instructs staff members on the same.
Other duties as assigned.