CAFE SALES ASSISTANT

Seminole Hard Rock Hotel & Casino•Las Vegas, NV

42d

About The Position

To provide support for the Cafe Sales & Marketing Team, while taking ownership of specific initiatives that will assist in driving sales.

Requirements

Presentation of a professional image to guests, clients, and vendors.
Composure during stressful
Possession of a take-charge attitude tempered with
Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful
Must possess strong communication and listening skills, excellent reading and
Comprehend professional language, either written or spoken, to
Ability to effectively present information in one-on-one and small group situations to other employees of the
Multiple language abilities a plus, fluency in English
Ability to move throughout the corporate office and cafes (standing, walking, kneeling, bending) for extended periods of
Ability to sit for extended periods of
Ability to make repeating movements of the arms, hands, and
Ability to express or exchange ideas verbally and perceive sound by
Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders.
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
Ability to turn or twist body parts in a circular
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy
Ability to travel via auto or airplane for long periods of time.

Nice To Haves

Some college coursework completion is preferred.

Responsibilities

Approach tasks in an orderly manner, with tenacity and determination, completing work to the required standard within the agreed-upon deadlines.
Answers sales phone lines and emails in a timely manner.
Takes messages, handles customer requests, and forwards leads/inquiries to the appropriate sales team member immediately. Communicate requests to the proper departments.
Performs daily office duties including, but not limited to, filing, copying, regular reporting, BEO distribution, print orders, retrieving and delivering mail, preparing menu cards, etc.
Track and prepare monthly live music reports, marketing plans, activation recaps, and other decks as needed.
Maintenance of marketing materials, including, but not limited to, posters, linens, & menus.
CRM Administration, including, but not limited to, entering leads, detailing BEOs, merging documents, and reporting.
Assembling of the cafe's live music and special event calendar.
Maintain digital marketing platforms for the cafe, including the website and OpenTable, with current menus, promotions, and special events.
Assist with cafe's social media content creation, posting and ads as needed.
Communicate and follow-up with clients and vendors as needed.
Ensure receipt of payment from the client by following corporate
Partnering with the Sales & Marketing Manager in the prospecting calls to corporate accounts, convention/meeting organizers, and previous
Attend local networking events and off-site activations as needed.
Assist in the execution and attend to buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future
Liaise between the support center sales & marketing department, and the
Work with SM, GM, and KM to ensure that contracts and menus are
Coordinate operations between
Attend meetings with S&M Manager as requested to communicate events/functions to the management team and/or
Assist with regular visits to local concierge desks to communicate promotions and local offerings. Identify, set up, and maintain relationships with local attractions and community partners.
Perform other tasks as outlined by SMM, GM, and RSMM.
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture, and spirit that make Hard Rock Cafe
Work as a team, helping all departments to complete the required projects that ensure we achieve successful events or outcomes reflecting the
Maintain high morale.
Operate ethically to protect the image of Hard Rock International.
Utilize programs designed to help save the Planet.