Cafe Manager

ONE&ALL Church•San Dimas, CA

4d•Hybrid

About The Position

The Cafe Manager oversees all operations, staff, and volunteer teams for the ONE&ALL Cafe Ministry across multiple campuses. This role beautifully bridges business operations with pastoral ministry, ensuring the cafe delivers both high-quality service and an environment of radical, authentic hospitality that aligns with the mission of ONE&ALL Church.

Requirements

A deep, visible commitment to Jesus Christ and a passion for discipleship and church ministry.
Proven work experience as a restaurant/cafe manager and proficient barista skills.
Hands-on experience operating and maintaining commercial espresso machines.
Valid Food Service Manager Certification (or ability to obtain quickly).
Flexible schedule with mandatory availability for weekend services, mornings, and holidays.
Warm, amiable temperament with a natural ability to connect with strangers; excellent communication skills to motivate a diverse team of staff and volunteers.
Strong mathematical, administrative, and multitasking abilities; able to remain calm and thrive under pressure in a fast-paced environment.
High school diploma or equivalent.

Nice To Haves

Previous experience managing a multi-site or church-based cafe ministry.
Advanced knowledge of inventory management and budgeting software.
Experience training and mobilizing large volunteer teams.

Responsibilities

Provide spiritual leadership, intentional discipleship, and pastoral care to staff and volunteer team members.
Cultivate a healthy team culture by hosting intentional monthly 1:1s with staff and bi-annual check-ins with volunteer team members.
Plan team-bonding events and facilitate quarterly training sessions to equip, inspire, and unite the team.
Foster an environment of radical, authentic hospitality and excellent customer service for every guest.
Ensure strict continuity in culture, guest service, operational procedures, and food/beverage quality between campuses.
Act as the hands-on leader on Sundays (picking up donuts, opening the cafe, leading team huddles, and filling service roles) and support the floor during weekday rushes.
Oversee scheduling, timecards, ordering, invoices, budgets, and organizational procedures to ensure financial health.
Maintain strict adherence to health and safety standards across all cafe locations.
Oversee the creation, implementation, and weekly prep work for all food and beverage menu items.
Serve as the primary liaison for hospitality needs across other church ministries.
Plan and execute monthly catered meals for all-staff meetings.
Collaborate with other ministry leads on events and actively identify strategic opportunities to grow both the business and ministry impact of the cafe.
Continue to grow as a follower of Christ, ensuring your ministry leadership overflows from your personal relationship with Him.
Faithfully tithe and give to the Lord through ONE&ALL Church consistently and sacrificially.
Live out the ONE&ALL Staff Values, attend a campus service regularly, and actively serve during major church events.
Maintain required on-campus hours and attend weekly campus and monthly staff meetings.
Monitor HR and financial policy compliance for the cafe ministry; approve non-exempt timecards, manage Paycor time-off requests, and conduct bi-annual performance evaluations.