Cafe Manager

Compass Group•Town of Hyde Park, NY

1d•$65,500 - $67,500•Onsite

About The Position

Restaurant Associates is seeking a PM Café Manager to join our team at The Egg, located on the campus of the Culinary Institute of America. This leadership role is ideal for someone who enjoys creating exceptional guest experiences, supporting team development, and ensuring smooth daily operations in a fast-paced café environment. As the PM Café Manager, you will oversee all aspects of the PM Shift, ensuring service excellence, operational efficiency, and a welcoming atmosphere for guests and associates alike. This position offers the opportunity to make a meaningful impact while developing leadership skills within a respected foodservice organization.

Requirements

One to three years of leadership or supervisory experience in foodservice, hospitality, or a related environment
Experience in restaurants, hotels, corporate dining, education, healthcare, military dining, or similar foodservice operations
Operational knowledge of foodservice equipment and cash handling procedures
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Ability to effectively lead teams and make sound decisions in a fast-paced environment
ServSafe Certification or Department of Health Certification

Nice To Haves

Experience managing evening operations or leading a PM Shift team
Experience coordinating special events, promotions, or guest engagement initiatives

Responsibilities

Lead and manage all activities during the PM Shift, ensuring exceptional guest service and operational excellence
Hire, train, coach, and support associates to foster a positive and inclusive team culture
Supervise café operations during the PM Shift, addressing operational needs and ensuring service standards are consistently met
Plan, promote, and execute café events, special programs, and promotional activities
Maintain compliance with food safety, sanitation, and cleanliness standards
Monitor staffing levels, workflow, and productivity throughout the PM Shift
Support financial objectives by managing expenses, helping control costs, and identifying opportunities to improve business performance
Ensure proper cash handling procedures and operational policies are followed
Partner with leadership to drive continuous improvement and enhance the guest experience
Perform other duties as assigned