Cafe Manager - Boston Seaport

USHG•Boston, MA

3d•$70,000•Onsite

About The Position

The Cafe Manager works closely with the General Manager and provides leadership and support to the Front of House and Back of House teams. The Manager will collaborate with the Managers at other Daily Provisions locations to ensure that we offer consistently phenomenal service, including best-in-class culinary, coffee and beverage programs. The Manager will educate and support the Daily Provisions team to create the best experience for all guests and the best work environment and experience for all employees.

Requirements

2+ years management experience in a similar environment
Excellent verbal & written communication
Understanding of Microsoft Office applications (Excel, Word, Outlook etc.)
NYC DOHMH Food Protection Certificate holder
English fluency

Nice To Haves

Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
Spanish preferred

Responsibilities

Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
Exhibit expert knowledge of the beverage and kitchen stations
Be a champion of Enlightened Hospitality to our guests for in store and digital orders, ensuring that the experience leaves them raving both during and after their visit or order
Maintain excellence and cleanliness of the store, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service
Continuously provide support to all FOH&BOH staff and actively participate in the cycle of service as needed
Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures
Ensure DOL/Health Department compliance as it pertains to the operation
Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
Consistently looks for internal and external opportunities to build our growing team
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Benefits

Competitive pay and bonus potential: Annual compensation of $70,000 plus eligibility for a performance-based bonus
Medical, dental, and vision insurance
Flexible spending options for healthcare and dependent care
Generous paid time off
Paid parental leave
A matched 401(k) plan
Life insurance
Employee assistance programs
Exclusive access to primary care, mental health, and other wellness services
Access to the USHG HUGS Employee Relief Fund
An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
A 51% dining discount across the entire USHG family of restaurants
Pre-tax commuter benefits for transit and parking
Opportunities for learning, mentorship, and collaboration