Cafe General Manager

French Truck CoffeeBaton Rouge, LA
Onsite

About The Position

We’re looking for a Cafe Manager who knows that great coffee starts with a great team. As the leader of your French Truck Coffee, you’ll be responsible for creating an energetic, welcoming, and well-run environment for both our guests and our team. You’ll own the day-to-day operation of your cafe, from scheduling and labor management to inventory, safety, cleanliness, quality, and customer service. Most importantly, you’ll be the kind of leader who rolls up their sleeves and leads from the front.

Requirements

  • At least 6 months of management experience in food and beverage is required.
  • Strong leadership skills.
  • Strong communication skills.
  • Strong organization skills.
  • Strong time-management skills.
  • Strong delegation skills.
  • Strong problem-solving skills.
  • Ability to juggle multiple priorities without losing composure.
  • Strong computer skills, including Microsoft Office and Excel.

Nice To Haves

  • One year of operations management experience in food service, hospitality, or food manufacturing preferred.
  • ServSafe certification is preferred.
  • ServSafe certification must be obtained within six months if not already possessed.

Responsibilities

  • Lead the front-of-house and kitchen teams.
  • Build weekly schedules.
  • Manage attendance.
  • Oversee ordering and inventory.
  • Ensure the cafe is operating at its best.
  • Partner closely with the Operations Manager to hit safety, quality, productivity, and labor goals.
  • Maintain strong communication.
  • Conduct regular facility inspections.
  • Organize monthly team meetings.
  • Ensure training programs are implemented.
  • Coach, develop, motivate, and provide timely feedback to the team.
  • Create a culture where people feel supported and have opportunities to learn and grow.
  • Help establish meaningful performance goals.
  • Conduct evaluations.
  • Address concerns.
  • Celebrate wins.
  • Foster a team environment built on accountability, respect, and fun.
  • Participate in bi-weekly one-on-ones with the Operations Manager.
  • Help develop best practices across cafes.
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