Cafe Barista - FT Days Pleasant Prairie

American Addiction Centers • Pleasant Prairie, WI

1d • $19 - $28 • Onsite

About The Position

The Cafe Barista position is a full-time role with day shifts, Monday-Friday from 7:30 AM to 4:00 PM. The pay range is $18.85 - $28.30 per hour. This role is responsible for providing excellent customer service, preparing and serving food and beverages, processing transactions, and maintaining high standards of quality and sanitation in a cafe environment.

Requirements

• Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment.
• Ability to contribute to a positive work environment.
• Thorough understanding of food preparation through on-the-job training or a food service course.
• Attends barista training sessions to attain certification and recertification.
• Excellent customer service skills.
• Ability to maintain patient confidentiality.
• Ability to perform responsibilities in a self-directed environment.
• Ability to read and understand written and oral communications.
• Excellent communication and customer service skills to effectively interact with internal and external customers.
• Operates equipment (i.e. Espresso machine, oven, microwave, dish-machine, grill, register, etc.) necessary to perform the job.
• Stands for long periods of time, walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
• Ability to handle multiple tasks at one time.
• Able to handle food and hot beverages.
• Frequently use hand and finger motions, handle or feel objects, and reach with hands and arms.
• Must be able to lift, push, carry various items (bags, boxes, etc.): - Lift up to 10 lbs. and frequently up to 20 lbs. - Occasionally lifts up to 50 lbs. - At waist height carrying distance maximum 5 feet. - Push/pull 20 lbs.

Responsibilities

• Greets all customers by providing quick, friendly and personal service.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Sells and serves baked goods and food items to customers.
• Processes transactions through the POS and provides change to customers.
• Follows cash handling procedures and cash register policies.
• Maintains the highest level of standards for all product preparation.
• Adheres to all licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements and food presentation standards.
• Provides top quality espresso shots for hot and cold beverages.
• Maintains espresso equipment to manufacturer and sanitation standards.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Communicates with staff and management to solve problems and improve quality & service and effectively implement change.
• Contributes to cafe goals for increasing sales and improving profits.
• Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching.
• Monitors and records temperatures of food items and equipment (i.e. dish machine, refrigerators).
• Reports food danger temperatures to manager.
• Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination.
• Prepares inventory, requisitions daily supplies and ensures proper labeling and storage.
• Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc.
• Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination.
• Performs sanitation duties on a continual basic to ensure a safe work environment, including utensils, refrigerators and transportation carts and food service equipment.
• Maintains proper production, safety and sanitation standards.
• Corrects deficiencies as required, including interpretation, maintenance and implementation.
• Complies with Hazard Analysis Critical Control Point standard.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed