Cafe Attendant/Concessions/Food Runner

Castle GroupDavenport, FL
Onsite

About The Position

Join the team at Windsor Island Resort and spend your days working in a beautiful resort-style community. We are looking for a motivated and customer-focused individual to join our team as a Food Service/Concessions Window Attendant. This role involves preparing and serving a variety of food items, handling cash transactions, and ensuring a clean and organized work environment. The ideal candidate will have a passion for food service, excellent customer service skills, and the ability to work efficiently in a fast-paced setting.

Requirements

  • Previous experience in food service or a similar role is preferred.
  • Strong customer service skills and a friendly, approachable demeanor.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for handling cash transactions.
  • Attention to detail and commitment to maintaining high standards of cleanliness and food safety.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Ability to stand for extended periods and walk continuously while delivering food.
  • Comfortable working in hot conditions, as all food is served poolside at our resort.
  • Possessing physical stamina.
  • Work in an upright standing position for long periods of time.
  • Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain).
  • Walk and climb stairs.
  • Handle, grasp, feel objects and equipment.
  • Reach with hands and arms.
  • Communicate, receive and exchange ideas and information by means of the spoken and written word.

Responsibilities

  • Greet customers and take food and beverage orders.
  • Prepare and serve menu items such as hot dogs, nachos, chicken sandwiches, smash burgers, mozzarella sticks, onion rings, salads, and soft serve ice cream and more.
  • Operate cash registers, handle cash transactions, and provide accurate change.
  • Assist with food preparation, setup, and equipment maintenance.
  • Ensure all food items are prepared according to health and safety standards.
  • Maintain cleanliness and organization of the concession area.
  • Restock supplies and ingredients as needed.
  • Address customer inquiries and resolve any issues promptly and courteously.
  • Follow all company policies and procedures.
  • Deliver food poolside at our resort.
  • Provide exceptional customer service at all times.
  • Maintain a positive and professional attitude.
  • Work collaboratively with team members to ensure efficient operations.
  • Adhere to all health and safety regulations.
  • Be punctual and reliable.
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