Cafe Associates

Walmart • Chino, CA

12h • Onsite

About The Position

This role involves completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Associates will leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement, utilizing hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind. Associates will maintain up-to-date knowledge of product specifications related to prepared food merchandise, collaborate with cross-functional teams, help educate other associates on tools, tasks, and resources, and communicate effectively with team members. They will drive the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, and providing member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns. Associates will prepare food according to item specifications, understand and plan future productions and mass productions, prepare for seasonality, adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management, and operate, maintain, and sanitize equipment. They will also comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Additionally, associates will act as brand advocates, developing, influencing, and inspiring others in a respectful, supportive, and team-oriented style, understanding roadblocks and assisting in training. The role emphasizes product knowledge, stocking merchandise, food preparation, and customer complaint resolution. Associates are expected to embrace differences, create a workplace where associates feel seen, supported, and connected, and help attract the best talent. They will work as a team, build strong relationships, and communicate with impact, energy, and positivity. Strengthening the team involves helping, developing, and mentoring others, and recognizing their contributions. Associates must maintain and promote the highest standards of integrity, ethics, and compliance, model Walmart values, and hold themselves and others accountable. They will act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent. Associates will deliver results while putting the customer first, make decisions based on reliable information, balance short- and long-term priorities, and consider how their work impacts the team. They will display curiosity, a desire to learn, take calculated risks, and demonstrate courage and resilience, driving continuous improvements and supporting others through change.

Requirements

• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within a prescribed time period if the position is received.

Nice To Haves

• Food Safety Certification.
• Food Service Food Handler Certification (Food Safety) - Certification

Responsibilities

• Completes work assignments and priorities by using policies, data, and resources.
• Collaborates with managers, co-workers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks.
• Communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind.
• Adapts to new tools and encourages others to use them.
• Maintains up-to-date knowledge of product specifications related to prepared food merchandise.
• Collaborates with cross-functional teams and helps educate other associates on tools, tasks, and resources.
• Communicates effectively with the members of the team.
• Is flexible to the needs of the business to work in other areas.
• Drives the performance of the area.
• Stocks and rotates merchandise.
• Ensures quality and date control standards.
• Eliminates waste.
• Provides member service by acknowledging the member and identifying member's needs.
• Assists members with purchasing decisions, payment types, and locating merchandise.
• Resolves member issues and concerns.
• Prepares food according to item specifications.
• Understands and plans future productions and mass productions.
• Prepares for seasonality.
• Adheres to food safety standards, sanitation guidelines, cold chain compliance, and inventory management.
• Operates, maintains, and sanitizes equipment.
• Demonstrates an understanding of product and layout execution.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Acts as a brand advocate.
• Develops, influences, and inspires others for working in a style that is respectful, supportive, and team-oriented.
• Understands the roadblocks and assists in training them.
• Product Knowledge.
• Stocking Merchandise.
• Food Preparation.
• Customer Complaint Resolution.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team.
• Builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others.
• Recognizes others’ contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models the Walmart values to support and foster our culture.
• Holds oneself and others accountable.
• Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information.
• Balances short- and long-term priorities.
• Considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Drives continuous improvements.
• Is open to and uses new technologies and skills.
• Supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed