Cafe Associate

Virginia Museum of History & Culture•Richmond, VA

10d•Onsite

About The Position

The Café Associate serves as part of the museum's Operations & Finance division, reports to the Café & Catering Coordinator, and is primarily responsible for assisting guests of the Virginia Museum of History & Culture's Commonwealth Café. The Café Associate will take, prepare, and serve food and beverages, provide best-in-class customer service while maintaining a clean and safe work environment throughout the Café.

Requirements

Dedicated to providing best-in-class customer service
Strong math skills and attention to detail
Excellent communication and problem-solving skills
Ability to work mornings, holidays, weekends, and occasional evenings
Physical requirements include standing for long periods of time, and the ability to lift up to 30 pounds.
High School Diploma or equivalent
Food service and/or previous cash handling experience
Customer service experience preferred
Must have reliable transportation.
Primarily guest-facing teams must be in VMHC uniform while on shift.

Responsibilities

Greet all customers and provide a positive experience throughout their visit.
Accept and serve food and beverage orders to recipe and customer specifications.
Ensure clean, safe front-line and back-of-house workspaces.
Provide accurate daily cash drawer reconciliation.
Maintain the highest standards for food safety and cleanliness in accordance with state and local law, including maintaining proper temperature controls for food and beverages and following Virginia ABC regulations.
Track sell-by, use-by, and expiration dates to stock and rotate items and displays appropriately.
Follow proper methods for operating café equipment, point of sale system, and daily operating procedures.
Stay up to date with ongoing museum events and exhibits.
Performs other duties as assigned.