Café Manager – Milk Creek Café

Sharbert Enterprises, Inc.•Belgrade, MT

6d•$55,000 - $70,000•Onsite

About The Position

SharBert Enterprises is seeking an energetic, hospitality-driven Café Manager to lead the opening and ongoing operations of Milk Creek Café, a new coffee concept located inside Bozeman Yellowstone International Airport. This leadership role is ideal for someone passionate about coffee, team development, guest experience, and building strong operational systems from the ground up. The Café Manager will oversee all day-to-day operations of the café, including team leadership, staffing, financial performance, customer experience, and vendor relationships. We are especially interested in candidates who thrive in fast-paced environments and bring prior experience with coffee shop openings, startup operations, airport hospitality, or seasonal business leadership. At SharBert Enterprises, our mission is to serve others — our guests, our teams, our partners, and our communities. We are looking for a leader who embraces that philosophy and creates a culture centered around hospitality, accountability, teamwork, and continuous improvement. The Café Manager is responsible for the overall leadership and operational success of Milk Creek Café. This position will lead and develop a team of approximately 8–12 baristas while ensuring outstanding guest service, strong financial performance, operational consistency, and a positive team culture. This role will work closely with company leadership during the opening process and will play a key role in establishing systems, training programs, operational standards, and workplace culture for the café’s future success.

Requirements

Prior management or leadership experience in coffee, café, restaurant, hospitality, or retail operations preferred
Experience opening a new café, restaurant, or seasonal operation strongly preferred
Strong leadership, communication, and organizational skills
Financial acumen with experience managing labor, inventory, and operational budgets
Ability to lead in a fast-paced, customer-focused environment
Flexible schedule availability including mornings, evenings, weekends, and holidays as needed
Passion for hospitality, leadership development, and creating great guest experiences
Lead with humility, positivity, and integrity
Put serving others at the center of decision-making
Build strong teams through coaching, support, and accountability
Take ownership and solve problems proactively
Communicate clearly and respectfully
Create environments where both guests and team members feel valued
Continuously look for ways to improve operations and elevate the guest experience
Embrace change and thrive in growth-oriented environments

Responsibilities

Recruit, hire, train, coach, and develop a team of 8–12 baristas and café team members
Build a positive, accountable, and hospitality-focused team culture
Create schedules and manage labor to align with business needs and financial goals
Conduct regular coaching conversations, performance feedback, and team development
Lead by example through active floor presence and operational support
Ensure every guest receives exceptional hospitality and service
Foster a culture of “serving others” through positive interactions with guests and team members
Address guest concerns quickly and professionally
Maintain high standards for cleanliness, presentation, food safety, and operational excellence
Manage café P&L performance, including labor, cost of goods, waste, and controllable expenses
Monitor sales trends and identify opportunities to improve profitability and efficiency
Ensure operational procedures and systems are consistently executed
Maintain accurate inventory and ordering processes
Coordinate with vendors and supplier partners to ensure product quality and continuity
Support all aspects of the café opening process, including setup, training, workflow development, and operational readiness
Help establish systems and best practices for long-term success
Adapt quickly to evolving business needs in a new operational environment
Collaborate with company leadership on continuous operational improvement initiatives