Café - Line Cook

Outpost Natural Foods•Milwaukee, WI

18h•$16 - $16•Onsite

About The Position

To ensure the highest level of service possible to Outpost’s internal and external customers. To produce the highest quality of healthy, tasteful, and natural products while adhering to sanitation and production standards.

Requirements

Outstanding customer service skills
Demonstrated ability to adhere to sanitation and production guidelines
A displayed skill in the use of a knife
Attention to detail and good organizational skills
Ability to handle multiple demands and work under time pressures
Willingness to be open, to learn, and take on new responsibilities
Demonstrate objectivity, neutrality and calmness under pressure
Ability to maintain a cooperative, friendly, and outgoing attitude
Regular, predictable attendance
Effective communication skills
Ability to read and comprehend instructions
Ability to follow through on systems, procedures and policies
Ability to be flexible and to adapt to changing conditions quickly
Ability to work in a fast paced environment

Nice To Haves

Previous cooking experience preferred

Responsibilities

Treat people fairly, consistently, and with respect.
Ensure efficient, informative, and friendly service according to established customer service vision and standards.
Ensure customers are all greeted and assisted in timely manner.
Prepare customer’s entrees in a timely manner and have what they need to enjoy their dining experience.
Prep ingredients to ensure fully stocked and prepared kitchen.
Practice established safety and sanitation procedures for food handling and preparation.
Follow all recipes accurately and in accordance with established production guidelines.
Complete all assigned production tasks in a timely manner.
Keep work space neat and sanitary. Follow proper procedures in cleaning kitchen at end of shift.
Follow established, storage, handling and labeling procedures and guidelines.
Handle customer questions and complaints.
Follow safety guidelines in regards to lifting, knife handling, equipment operation, etc.
Follow proper procedures in opening, closing, and maintaining all café areas.
Order product from vendors and central kitchen to ensure department if fully stocked, while keeping inventory to a minimum.
Receive and stock orders. Check condition of product and invoice accuracy for all deliveries. Ensure correct product rotation.
Assist in inventory control including: accurate recording of losses, markdowns, and transfers.
Maintain a clean and organized backstock area remembering to rotate.
Advise café manager of equipment repair/replacement needs.
Backup café counter staff when needed and perform all duties included on café counter staff job description.
Attend department meetings as scheduled.
Perform all duties included in department clerk job descriptions.
Delegate duties to café staff and ensure they are always busy.
Positively encourage department staff to excel at their job.
Replace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.
Assist in training department staff.
Assist café staff in following department standard operating procedures.
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
Keep store orderly and clean.
Maintain a positive attitude.
Perform all other duties as assigned by department manager or supervisory staff.