Attendant Cafe Julies/ Natural Epicurean

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

2d•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Café Julies/Natural Epicurean team this position will assist guests with placing orders, prepares beverages and runs the cash register by performing the following duties. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
The employee is occasionally required to lift/pull/push up to 10 pounds.

Nice To Haves

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Responsibilities

Greets guests in a friendly, timely manner with a smile, and correct posture.
Obtains items requested by customers or receives items selected by customers.
Assists in the preparation of beverages requested by customers quickly and confidently, has a thorough knowledge of coffee drinks.
Answers customer’s questions concerning merchandise and is able to helpfully discuss ingredients, preparation methods and potential allergy triggers of products offered.
Observes customers to anticipate guest needs and to respond to any additional requests.
Wraps or bags products for customers.
Stocks shelves, counters, or tables with products.
Cleans and maintains meticulously all Cafe Julie’s public area spaces, removes all debris and discarded items from tabletops and surrounding areas.
Maintains all floors in the Café Julie’s public area to include, sweeping, mopping and general maintenance of all flooring areas.
Totals price and tax on products purchased by customer, accepts payment, and makes change.
Removes and records the appropriate amount of cash in register at the end of shift.
Follows Broadmoor safety and hygiene standards.
Follows directions received from Supervisors.