Café & Guest Experience Associate

Ourisman Lexus of RockvilleRockville, MD
$18 - $19Onsite

About The Position

Ourisman Automotive Group is seeking a Café & Guest Experience Associate who will be responsible for providing complimentary beverages and snacks to guests, maintaining the café area, and ensuring a welcoming environment. This role may also include rotating responsibilities with the front desk reception team, offering a dynamic and collaborative work environment.

Requirements

  • Strong attention to detail and commitment to maintaining a clean, welcoming space.
  • Friendly, professional demeanor with a passion for delivering outstanding guest experiences.
  • Flexibility to work some evening shifts and every other weekend, depending on team coverage.

Nice To Haves

  • Previous experience in luxury hospitality or customer service is preferred (minimum 1 year ideal but not required).

Responsibilities

  • Greet and serve guests in the café area with coffee, beverages, and snacks.
  • Monitor and maintain inventory of café items (coffee, snacks, beverages).
  • Clean and maintain coffee machines and café area throughout the day.
  • Ensure the guest experience aligns with Ourisman Lexus's luxury brand standards.
  • Potentially rotate with front desk reception to provide coverage and gain cross-functional experience.
  • Assist with additional guest services tasks as needed.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth
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