Cafe Attendant

Arch Amenities GroupLand O' Lakes, FL
Onsite

About The Position

The Café Attendant is responsible for providing excellent customer service, preparing and serving food and beverages at the poolside café of a residential clubhouse. They are also responsible for maintaining a clean and welcoming café environment and ensuring a positive guest experience. This role supports daily café operations including cash handling, restocking, and basic food preparation.

Requirements

  • High school diploma or equivalent preferred.
  • Previous experience in food service, hospitality, or retail is a plus.
  • Excellent customer service and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Basic math and cash handling skills.
  • Dependable, punctual, and team-oriented.
  • Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

  • Greet and assist customers in a friendly and professional manner.
  • Take orders accurately and operate the point-of-sale (POS) system.
  • Prepare and serve refreshments, snacks and food items in accordance with recipes and standards.
  • Maintain cleanliness of all work areas including counters, tables, equipment, and dining area.
  • Restock supplies such as cups, napkins, condiments, and food items as needed.
  • Follow all food safety, sanitation, and hygiene guidelines.
  • Handle credit card transactions responsibly and accurately.
  • Communicate effectively with team members and supervisors to ensure smooth operations.
  • Respond to customer questions and concerns, escalating issues when necessary.
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