Café Associate

Fossil Rim Wildlife Center•Glen Rose, TX
•Onsite

About The Position

This position is responsible for a fast paced, customer-oriented environment. Responsible for providing quick and efficient service to Café customers that will ensure a pleasant dining experience at Fossil Rim.

Requirements

  • Exemplary customer service skills.
  • Positive attitude, good listening skills, communication capability, financial understanding, trust and respect for others at all times.
  • Ability to be resourceful and be a self-starter.
  • Willingness to learn.
  • Clean, neat and well spoken.
  • Ability to stand for long periods of time.
  • Ability to lift 30 pounds.

Responsibilities

  • Maintain world-class customer service with helpfulness, product knowledge and speed.
  • Follow proper cash handling and cash control procedures.
  • Use suggestive sales techniques in selling other products of Fossil Rim (Lodgings, Nature Store, Tours, Camps, etc.).
  • Maintain updated knowledge on special events, new animal information, special attractions, and basic operations of Fossil Rim. Help new team members to develop a similar level of expertise.
  • Maintain a daily high standard of cleanliness of the Café and surrounding dining area.
  • When applicable, assist in the preparation of breakfasts, lunches and dinners for camps and other visitors of Fossil Rim Wildlife Center.
  • Use a Point of Sale system to take orders. Collect customer payments and make change as needed.
  • Comply with Health Department Standards at all times.
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