CADD MANAGER

BGIS•Ottawa, ON

2d•CA$63,397 - CA$79,246

About The Position

The CADD Manager is responsible for the management of Brookfield Global Integrated Solutions CADD services. The scope of the job includes team management, technical support, trouble shooting, project/ solution development, administration, process improvement, reporting, and concerned party liaison.

Requirements

Community college diploma or equivalent training (e.g. RPA, CET)
More than five years up to ten years’ experience
Ability to integrate the knowledge of the operational principles for the discipline being supported into serviceable solutions
Proactive and self-driven
Superior people management skills
Superior client management skills
Demonstrated experience in design, implementation and set up of large scale CADD systems, including FM software
Proficient in use of e-mail, MS Office and Windows
Estimating skills including project related and workforce related - critical
Knowledge and experience related to industry standards
Strong organizational and documentation skills
Strong interpersonal skills
Excellent communication skills and influencing ability
Strong planning and organizational skills
Strong analytical and problem solving skills
Strong project management skills
Knowledge of software development lifecycle

Nice To Haves

None required

Responsibilities

Manage a team which may include CAD technicians, CADD analysts, designers, space planners and others responsible for delivering CADD services and projects ensuring that delivery is undertaken optimally and within Brookfield Global Integrated Solutions /Client procedural boundaries
Provide direct support to the team with respect to service delivery, technical issues and administrative issues and challenges; monitor and support the preparation and execution of plans, schedules, budgets of all projects; strive for 100% team member satisfaction through effective administration and provision of tools and support
Manage and assign resources as required to meet schedule, budget and technical needs; actively seek additional services to benefit the client and Brookfield Global Integrated Solutions; strive to ensure that projects are started with adequate lead time to complete within client time parameters and to meet Brookfield Global Integrated Solutions and team needs with respect to work-loading and overall financial considerations
Provide reporting required to support Brookfield Global Integrated Solutions and client needs with respect to execution
Ensure processes are in place and operating to ensure consistency, repeatability and alignment with Brookfield Global Integrated Solutions/Client needs with respect to key delivery sub processes such as: drawing management, specification writing, manuals, report writing, needs analysis etc.
Through technical, organizational and process methods constantly facilitate continuous improvement that seeks to maximize benefit to our clients, better coordinate with facility management, and to optimize delivery of services
Effective and proactive communication with concerned parties such as clients, contractors, and industry bodies (as required) to ensure client satisfaction and Brookfield Global Integrated Solutions success
Effective facilitation of the resolution of escalated issues and challenges that include concerned parties
Acting in the role of Senior CADD Analyst as required
Other duties as assigned