Cabin Service Supervisor

Dnata•Jamaica, NY

About The Position

As a dnata Cabin Cleaning Supervisor, you will supervise and perform the safe and efficient cleaning of aircraft cabins. You will help ensure cleaning work meets company training guidelines, specifications, and customer expectations while supporting operational readiness and regulatory compliance. The role includes training and scheduling Cabin Service personnel, monitoring supplies, carrying out supervisory responsibilities, and performing the same or similar work as the group being supervised. The position promotes safety through daily observation, shift briefings, routine audits, training, and documented safety procedures. It requires physical work, including standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods, as well as working outdoors in varying weather and around jet and machinery noise.

Requirements

  • Must be physically able to perform the essential job functions, with or without reasonable accommodation, including standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods.
  • Regularly push, pull, lift, and load up to 70 pounds (32 kg).
  • Ascend and descend jet-way stairs.
  • Understand and react to verbal and visual commands and safety warnings, with or without sight assistance or visual aids.
  • Work outdoors in all types of weather and around jet and machinery noise.
  • Wear proper Personal Protective Equipment.
  • Possess and maintain FAA- or airport-required identification, seals, or authorizations.

Nice To Haves

  • Prior supervisor experience in cabin cleaning.

Responsibilities

  • Ensure thorough aircraft cleaning according to company training guidelines and specifications.
  • Ensure cleaning supplies are ready for each arrival in accordance with EPA and company procedures.
  • Ensure compliance with TSA and FAA regulations and policies.
  • Consistently meet company and customer standards and expectations.
  • Train Cabin Service personnel and assist with scheduling.
  • Monitor and request supplies needed for operations.
  • Perform the same or similar work as the group being supervised.
  • Promote a safety culture through daily observation, shift briefings, routine audits, training, and documented safety procedures.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
  • Schedule personnel according to operational needs.
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