Cabin Lead

ABM•Charlotte, NC

3d•Onsite

About The Position

The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. Must have previous leadership experience and also janitorial. Must be able to work weekends. Training Provided. 2nd shift hours. Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.

Requirements

Previous leadership experience.
Previous janitorial experience.
Ability to communicate effectively in the English language.
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
Must comply with the Company’s uniform and grooming standards.
Must wear his or her SIDA badge/Airport ID at all times.
Fluency in English is essential for effective customer communication and for understanding and adhering to company policies and procedures.

Nice To Haves

Previous airport experience.
Previous housekeeping experience.
Previous service-related experience.

Responsibilities

Directing and cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area.
Provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.
Performing security searches (if applicable) including searching under passenger seats, tray tables, seat-back and life vest pouches, if applicable and ensuring all areas of the aircraft are free of debris.
Distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones.
Maintaining and distributing all cabin cleaning supplies and tools to team members.
Monitoring and directing agents to perform duties according to Standard Operating Procedures.
Cleaning aircraft interiors within appropriate timeframes, including: Crew rest & bunk areas, Lavatories, Galleys, Cabin Area.
Ensuring the correct safety card is placed in each seatback.
Ensuring seatbacks and life vest pouches, if applicable, are correctly provisioned.
Ensuring linens & headsets are properly provisioned.