Cabin Cleaning Lead

ISS•Atlanta, GA

2d•Onsite

About The Position

The Cabin Cleaning Lead is responsible for providing frontline leadership and direction to cabin cleaning team members to ensure aircraft are cleaned, serviced, and prepared in accordance with airline, airport, and company standards. This position serves as a working lead, coordinating daily activities, monitoring productivity, ensuring compliance with safety protocols, and supporting supervisors in maintaining operational efficiency at Atlanta-area airport facilities.

Requirements

High school diploma or GED
Minimum 1-2 years of aviation, janitorial, hospitality, or facilities experience
Strong verbal and written communication skills
Ability to work in a fast-paced airport environment
Ability to obtain and maintain airport security clearance
Must pass background checks and applicable pre-employment screening requirements

Nice To Haves

Previous leadership, lead, or supervisory experience preferred
Previous airline or airport operations experience
Experience leading diverse teams in a union or non-union environment
Knowledge of aircraft cleaning procedures and quality standards

Responsibilities

Lead and direct cabin cleaning personnel during assigned shifts
Assign work areas and tasks to team members based on operational needs
Monitor employee performance and productivity to ensure on-time aircraft servicing
Provide coaching, guidance, and real-time feedback to team members
Assist supervisors with training and onboarding of new employees
Promote a positive, inclusive, and professional work environment
Ensure aircraft cabins are cleaned according to airline specifications and established quality standards
Perform and oversee cleaning duties including: Vacuuming carpets and flooring, Cleaning tray tables, seats, armrests, and galleys, Sanitizing lavatories, Removing trash and debris, Restocking onboard supplies as required
Conduct quality inspections before aircraft release.
Address cleaning deficiencies and ensure corrective actions are completed promptly
Enforce all OSHA, airport, TSA, airline, and company safety procedures
Ensure proper use of personal protective equipment (PPE)
Report accidents, incidents, equipment damage, and safety concerns immediately
Participate in safety meetings and operational briefings
Maintain security awareness and compliance within restricted airport areas
Coordinate with supervisors, airline representatives, and other operational departments
Assist in managing staffing levels to meet flight schedules and operational demands
Maintain accurate records and documentation related to attendance, performance, and operational activities
Support special projects and additional duties as assigned