Cabana Server

Great Wolf Lodge•Williamsburg, VA

7d•Onsite

About The Position

At Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Requirements

Some High School education or equivalent
Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen

Nice To Haves

Previous server experience
Prior experience with Point-of-Sale (POS) technology
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy

Responsibilities

Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
Responds to additional patron requirements by inquiring of needs; observing dining process
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies