C/S Administrative Specialist

State of Delaware•Dover, DE

5d•Hybrid

About The Position

Looking for a rewarding career in the fast-paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with 'best in class IT companies' offering our employees experience operating with some of the most talented in their field. In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale. To learn more visit DTI’s Website at https://dti.delaware.gov/ DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Requirements

Possession of a High School Diploma
Continued education, coursework or experience in related administrative skills, practices and procedures.
Possess a minimum of 3 years experience in office environment, business practice or related activity such as coordinating administrative operations/functions.
Experience in standard computer software packages for document creation, data manipulation, forms creation and presentation skills.
Experience in information collecting, compiling, analyzing and presenting information/data from multiple sources to assist administrative/managerial staff.
Function under minimal supervision with quality and effectiveness.
Applicant must possess a high school diploma or GED.
Possess a minimum of 2 years of experience using Microsoft Office programs such as Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

Creates official agency word processing documents, databases, spreadsheets, original displays and presentations, forms, brochures and other publications using agency standard software packages.
Reviews, verifies accuracy and corrects errors in timesheet reporting and leave management systems for team staff as assigned.
Serves as liaison with the public, clients and customers, agency staff, vendors and contractors to exchange information and explain agency services, laws, rules, regulations, policies and procedures.
Assures effective coordination of operational and administrative functions in DTI.
Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.
Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use.
Collects and compiles data to prepare reports and provide supporting documentation.
Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.
Maintains voicemail, email, calendars and scheduling for individuals, conference facilities, building operations and DTI management and staff.
Facilitates meetings, videoconferences, teleconferences and other aspects of operational effectiveness.
Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.
Performing telephone coverage and Front Desk Receptionist duties as assigned.
Work in coordination with other administrative support specialists for covering the front desk as well as supporting various DTI Team Director positions.