Customer Service at Cardinal Health is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. This Buyer/Purchasing role contributes to Customer Order Management by coordinating daily purchasing functions, ensuring customer orders are placed and received on schedule and at the correct cost, and assisting in the timely resolution of purchase order discrepancies with the Material management team and Accounts Payable staff. The position serves as a liaison between Purchasing and all operational areas of the healthcare facility to ensure client satisfaction and effective collaboration. Responsibilities also include reviewing financial and product data for maximum revenue generation and reduction of product cost, providing project support and status updates to various levels of management and team members, and managing purchase order and product follow-up activities such as pricing verification, order tracking, back order resolution, and SBAR-related communications. The role requires compliance with all safety policies and procedures, regulatory requirements, and participation in department safety activities, as well as assisting with other assigned duties to ensure smooth office functioning and client satisfaction. Individuals in this role are expected to effectively apply job knowledge and company policies, possess in-depth knowledge in their technical or specialty area, apply advanced skills to resolve complex problems independently, and may provide general guidance or technical assistance to less experienced team members. Cardinal Health is a global healthcare services and products company.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees