Buyer II

Indotronix International Corporation•Morrisville, NC

About The Position

This role sits within the Purchasing and Sourcing team in the Instrument and Enterprise Services (IES) division at the company and supports the procurement and availability of service materials to meet customer and business requirements. The Service Parts Buyer I supports global field service operations and distribution centers and works closely with internal teams, Global Business Solutions (GBS), and suppliers to ensure service parts are available, delivered on time, and managed in a cost-effective and compliant manner. The role operates with guidance and oversight from more senior buyers.

Requirements

Bachelor's degree and/or further vocational training (e.g., APICS, CIPS, BME), or equivalent early-career experience in a supply chain or procurement environment.
Basic understanding of supply chain and procurement principles in a global organization.
Developing analytical and problem-solving skills, with the ability to work with data and follow defined processes.

Nice To Haves

Experience in a service organization and spare parts supply chain is an advantage but not required.

Responsibilities

Support service parts procurement activities in line with demand requirements, inventory plans, and the order plan.
Assist in ensuring service parts availability across global distribution centers to support field service and customer commitments.
Partner with Global Business Solutions (GBS) to support efficient execution of transactional procurement activities and follow established processes.
Support supplier negotiations and pricing discussions, contributing to cost control and year-over-year cost savings initiatives under guidance from senior team members.
Assist with supplier relationship management activities, including participation in performance reviews focused on delivery, service levels, and cost performance.
Collaborate with IES Supply Chain teams (Logistics, Demand Planning, Master Data, and Sourcing) to resolve routine issues and escalate more complex matters as required.
Support field service technicians by providing delivery status updates and assisting with expediting materials to meet committed delivery timelines.
Monitor supplier performance against agreed service level agreements (SLAs) and support follow-up actions as needed.
Contribute to cost-saving and continuous improvement initiatives by identifying opportunities and supporting implementation.
Support service parts lifecycle activities, including new part introduction, obsolescence, and discontinuation tasks.
Review purchase orders, order confirmations, and advance shipping notices (ASNs) for accuracy and completeness.
Maintain material master data in SAP and related systems, ensuring key parameters such as lead time and MRP settings are kept up to date.