Butler

Marriott • Park City, UT

2h

About The Position

The Butler provides bespoke experiences and services to fulfill guest needs before arrival, during check-in and throughout the stay, and upon departure, partnering with other hotel departments. The role coordinates the efforts of Butler Valets and verifies that departments supporting Butler services are equipped to meet guest needs. Butlers build rapport with guests, proactively anticipate their needs, and act on those needs where possible.

The position calls for a passion for service, uncompromising standards, the ability to anticipate needs, and impeccable interpersonal skills. Butler team members are also expected to maintain a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, appearance, and communication. The role involves extended periods of standing, sitting, or walking and hands-on work with objects weighing up to 50 pounds without assistance, as well as other reasonable duties as requested.

Requirements

• At least 6 months of related work experience.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Passion for service, uncompromising standards, ability to anticipate needs, and impeccable interpersonal skills.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Provide bespoke guest experiences and services before arrival, during check-in and throughout the stay, and upon departure.
• Partner with other departments in the hotel operation to meet guest needs.
• Coordinate the efforts of Butler Valets.
• Verify that departments supporting Butler services are equipped to meet guest needs.
• Build rapport with guests, proactively anticipate their needs, and act on them where possible.
• Create a safe workplace, follow company policies and procedures, and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform hands-on duties involving moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed