Busser - One Hot Mamas HHI
About The Position
The Busser is responsible for removing used tableware between courses and clearing and resetting tables after guests leave. This role promotes, works, and acts in a manner consistent with the mission of The SERG Restaurant Group. Responsibilities include setting tables with clean linens, condiments, or other supplies, and promptly cleaning table tops, chairs, booths, and the floor under and around tables between guests. The Busser also scrapes and stacks dirty dishes, carries them to the kitchen for cleaning, and unloads, sorts, and stacks silverware, dishes, and glassware. They may carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters, and clean up spills or broken dishes. Maintaining adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays is also part of the role, as is cleaning and polishing counters, shelves, walls, furniture, or equipment and mopping or vacuuming floors. Additionally, the Busser fills beverage or ice dispensers, communicates with servers and hosts to ensure efficient seating and customer service, obtains service area assignments, attends employee meetings, and coordinates with and assists fellow employees. They may also serve guests bread, water, and butter, serve food when servers need assistance, and greet guests as they are seated. Other duties include washing glasses, stocking refrigerating units, replacing empty beer kegs, and carrying linens to or from laundry areas.
Requirements
- Able to work in a standing position for long periods of time (up to 5 hours)
- Able to lift, reach, bend and stoop
- Dependable
- Must be eligible to work in the United States
Responsibilities
- Remove used tableware between courses
- Clear and reset tables after guests leave
- Set tables with clean linens, condiments, or other supplies
- Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters
- Clean up spilled food or drink or broken dishes and remove trash
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors
- Fill beverage or ice dispensers
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service
- Obtain service area assignment at the beginning of each shift
- Attend all scheduled employee meetings and offer suggestions for improvement
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
- Serve guests, bread, water, and butter upon their arrival, and provide refills as needed
- Serve food to guests when servers need assistance
- Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests
- Wash glasses or other serving equipment at bars
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs
- Carry linens to or from laundry areas
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
