Busser

ACME ANACAPA, LLC • Santa Barbara, CA

38d • Onsite

About The Position

The Busser plays a crucial role in maintaining the cleanliness and organization of the dining area and contributes to the guest experience. Bussers work closely with the waitstaff and kitchen staff to ensure a smooth and enjoyable dining experience for guests.

Requirements

• Previous experience as a Busser or Server Assistant in a fine dining or upscale restaurant is preferred.
• Knowledge of fine dining etiquette and service standards.
• Excellent communication skills to effectively communicate with the waitstaff, kitchen staff, and guests.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Physical stamina and ability to lift and carry heavy trays or bus tubs.
• Attention to detail to ensure accurate and consistent table setups.
• Customer service-oriented mindset with a focus on providing exceptional dining experiences.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Professional and polished appearance, adhering to dress code and grooming standards.
• Ability to work well in a team and collaborate effectively with colleagues.
• Basic knowledge of food safety and sanitation regulations.
• Willingness to learn and take direction from supervisors or managers.
• Ability to stand and walk for extended periods.
• Ability to handle and resolve guest concerns or complaints in a professional manner.
• Positive attitude and willingness to contribute to the overall success of the restaurant.
• Current Food Handler Certification

Responsibilities

• Clear tables promptly and efficiently after guests have finished their meals, ensuring that used dishes, glassware, and utensils are removed.
• Reset tables with clean and properly arranged table settings, including linens, cutlery, glassware, and condiments.
• Assist in delivering food and beverages to guests' tables, working closely with the waitstaff to ensure accurate and timely service.
• Pre-bus tables by removing empty plates, glasses, and clutter throughout the meal, keeping the dining area clean and organized.
• Provide exceptional customer service by promptly addressing any guest requests or concerns related to table cleanliness or organization.
• Maintain the cleanliness and tidiness of the dining area, including sweeping, mopping, and wiping surfaces as needed.
• Restock and replenish necessary items, such as napkins, straws, and condiments, at each table.
• Collaborate with the waitstaff and kitchen staff to ensure smooth coordination of service, including communicating special requests or modifications to orders.
• Assist in the setup and breakdown of tables, chairs, and any additional equipment required for special events or private dining reservations.
• Maintain a clean and organized work area, including ensuring that bussing stations are properly stocked with necessary supplies.
• Assist in the disposal of trash and recycling in accordance with waste management guidelines.
• Follow all health and safety regulations, including proper food handling and sanitation practices.
• Support other team members as needed, including helping with special events or providing assistance in other areas of the restaurant.
• Maintain a positive and professional attitude, contributing to a harmonious and efficient work environment.
• Polish glassware, plate ware and silverware as needed.
• Attend staff meetings and training sessions as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed