Busser

Amara at ParaisoMiami, FL
Onsite

About The Position

The Busser is responsible for obtaining a service area assignment at the beginning of each shift, promptly greeting guests, bringing bread, butter, and water to tables, and removing used tableware between courses. They will also provide tableware for the next course, clear tables after guests depart, and take soiled tableware to the dish room. This role involves unloading, sorting, and stacking silverware, dishes, and glassware in designated areas. Additionally, the Busser will promptly clean tabletops, chairs, and booths between seatings, check and clean floors as required, and reset and arrange tabletops. They are expected to inspect assigned restrooms every 30 minutes and clean as needed, bag and haul trash to the dumpster at designated times, and respond appropriately to guest requests. Communication with servers and hostesses is crucial to ensure efficient seating, table utilization, and customer service. The Busser will assist servers as needed with food delivery, especially for large parties and during peak periods, and thank guests as they leave. Reporting to work on time and as scheduled is mandatory, and shifts end only upon approval by the Manager on Duty (MOD). The Busser must be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Requirements

  • Ability to read, speak and interpret documents in English.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel.
  • Be able to reach, bend, stoop.
  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
  • Must have exceptional grooming habits.
  • Maintain a clean uniform throughout shift.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • No previous restaurant experience required.

Responsibilities

  • Obtain service area assignment at the beginning of each shift.
  • Promptly greet guests as they are seated and bring bread, butter and water to table.
  • Remove used tableware between courses and provide tableware for next course.
  • Clear tables after guests.
  • Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
  • Between seating promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
  • Inspect assigned restrooms every 30 minutes and clean as needed.
  • Bag and haul trash to dumpster at designated times.
  • Respond appropriately to guest requests.
  • Communicate guest requests to server as needed.
  • Communicate with server and hostess to assure efficient seating, table utilization and customer service.
  • Assist server as needed with food delivery, especially with large parties and during peak periods.
  • Thank guests as they are leaving.
  • Reports to work on time and as scheduled.
  • Understands shift ends once approved by MOD.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
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