Silk's Busser - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

6d•Onsite

About The Position

Oaklawn is seeking a talented individual to join their team as a Busser. The Busser will assist venue wait staff with clearing, cleaning, and maintaining tables and the venue environment in a timely and thorough manner. This role may also involve assisting guests with drink and water refills, condiments, napkins, and other requests, always presenting a friendly and professional image at Oaklawn Racing Casino Resort.

Requirements

Excellent guest service and communication skills
Ability to read, write and communicate effectively in English
Superior attention to detail and accuracy
Troubleshooting and problem-solving abilities
Ability to meet strict deadlines
Ability to multi-task and remain organized
Must be able to maintain strict confidentiality, discreetness and tact at all times
Ability to deal effectively and interact well with team members and guests
Ability to resolve problems/conflicts in a diplomatic and tactful manner
Ability to adjust quickly to changing conditions.
Ability to seek guidance when unsure
Ability to work with interruptions and/or distractions
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must be at least 21 years of age.

Nice To Haves

1+ years food service experience preferred
1+ years guest service experience

Responsibilities

Assist the venue wait staff with clearing, cleaning and maintaining tables and venue environment.
Assist guests with drink and water refills, condiments, napkins and other requests.
Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters.
Carry trays from tables and booths with soiled dishes, glassware, and silverware to kitchen and dishwasher.
Fill beverage and ice dispensers.
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
Replenish supplies of food and equipment at steam tables and service bars.
Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning.
Stocks all areas of the venue.
Cleans, resets and maintains tables.
Maintains all equipment.
Assures F&B areas are maintained in accordance with company standards, as well as all applicable regulations.
Remains up-to-date on property events and hours of operation.
May be assigned to various venues throughout the property depending on business needs.
Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter.
Assists other team members and departments to contribute to the best overall performance of the department.
Upholds a Four Diamond & Four-Star service model.
Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests.
Punctual attendance required.
Ability to work required overtime.