Busser - Myrons

Caesars Entertainment•Pompano Beach, FL

2d•Onsite

About The Position

The Busser role involves high-volume customer interactions, requiring an outgoing, upbeat, and cheerful demeanor. The individual must maintain a pleasant, friendly, and welcoming attitude towards all customers. Responsibilities include potentially taking drink orders, serving and refilling drinks, and ensuring all tableware is bussed from the dining room to service stations, keeping them clean and presentable. The role also entails breaking down bus pans, preparing dirty dishware for pickup, and delivering glassware to and from the kitchen. Additional duties include setting rolls on tables, returning items to the pantry, clearing tables and stations, answering questions about food items, and making recommendations. The Busser removes dirty dishes during meals and upon completion of dining, stocks wait stations, bars, and storage areas, and brings ice as needed. They may also assist hosts with seating guests and resetting tables. Rolling silverware, setting up food stations, and preparing dining areas for shifts or parties are also part of the job. The role includes accurately setting up and cleaning up after banquet functions, which involves moving chairs, tearing down tables, and removing dirty dishes and linen. Knowledge of customer alcohol limitations and company policy is required, as is complete knowledge of casino events and promotions. The work area must be kept clean and orderly, and all departmental and company policies must be adhered to ethically. A flexible schedule, including late nights, weekends, and holidays, is necessary, as shifts may change. Building guest relations by talking with customers, making them feel welcome and comfortable, and inviting them back is a key aspect of the role. Other duties as assigned by management are also expected.

Requirements

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Nice To Haves

Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
May take customers’ drink orders, and serve and refill drinks promptly.
Answer questions about food items, making recommendations upon request.
Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.

Responsibilities

Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
May take customers’ drink orders, and serve and refill drinks promptly.
Responsible for bussing all tableware from dining room to service stations, and ensuring all items are clean and presentable.
Responsible for breaking down all bus pans in the service stations, and preparing the dirty dishware for pickup.
Responsible for delivering dirty glassware to and from the kitchen for cleaning.
Ensures that rolls are set on table when customers are seated, returning butter and creamers to the pantry, and clearing tables and stations.
Answer questions about food items, making recommendations upon request.
Remove customers’ dirty dishes from tables during the course of their meal, as they make repeat trips to the buffet line and upon completion of their dining experience.
Stock wait stations, bar, and storage areas.
Bring ice as needed.
Assist hosts with seating guests if necessary.
Resetting tables after they have been cleared.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Accurately and appropriately set up banquet functions.
Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Perform other duties as assigned or reasonably requested by any member of management.