Steakhouse - Busser

PENN Entertainment•Hobbs, NM

17h•Onsite

About The Position

Responsible for clearing and resetting tables in assigned venue. Continuously monitors tables to assess guests' needs in a courteous manner. Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability and guest satisfaction.

Requirements

Must be a minimum of 18 years of age.
0 to 6 months relevant experience or equivalent combination of education and experience required.
Ability to read, write and speak English required.
Strong customer service and interpersonal skills are required.
Ability to work as part of a team and to promote cooperative approach between departments.
Ability to work unsupervised.
Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

Nice To Haves

High school diploma or G.E.D preferred.

Responsibilities

Greets guests in a timely manner and obtains beverage and/or food orders.
Initiates conversation with guests.
Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
Ensure each table is ready for guest’s arrival in accordance with venue standards.
Monitor tables to assess guests needs and anticipates and responds to guest requests when meal has been completed keeping table clear to provide a clean, neat, eating area.
Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
Responsible for maintaining a regular and consistent attendance record.
Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
Follow cash handling procedures.
Pre-bus station regularly.
Complete assigned opening and closing side work.
Claim tips received according to laws governing wage reporting.
Provides Red Carpet Service to every patron and employee.
Must work well under pressure, and meet multiple and sometimes competing deadlines.
Adhere to all corporate and local policies, procedures, and operating guidelines.
Perform duties in a safe manner; report any potential safety hazards to management staff.
May be required to answer questions when a manager is not available.
Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
Performs other duties as may be assigned by department and/or company management.