Busser - Soho House Austin

Soho House•Austin, TX

About The Position

At Soho House, a Busser is responsible for creating an organized, clean, and structured experience for members and guests. The role supports runners, servers, and management by cleaning and resetting tables, ensuring flatware and plates are available, and bringing guest needs to the attention of waitstaff. Bussers restock items such as napkins and straws and may assist with dishwashing. Successful candidates are efficient, attentive, and have strong customer service skills.

Requirements

At least 1 year of experience in a similar role.
Flexible schedule and willingness to work weekends and holidays when needed.
Ability to understand and follow written and verbal instructions.
Detail-oriented, with the ability to multitask and deliver results in demanding, fast-paced environments.
Basic verbal communication skills.

Responsibilities

Detail all tables before service, ensuring place settings are neat and organized and candles are on the tables.
Use the appropriate table settings and china for breakfast, lunch, dinner, and feast service; prepare mise en place such as ketchup, salt, pepper, HP sauce, and sugar bowls.
Stock all stations upon arrival with small plates, sharing plates, water and wine glasses, and silverware, and maintain stock throughout service.
Work with the team to keep the bread warmer full and neat.
Maintain the assigned section and deliver bread and water upon guests’ arrival, while assisting other sections when applicable.
Clear plates, silverware, and glassware between courses, then wipe down and reset tables for new guests.
Polish silverware and store it and pot-washing items according to local standards.
Complete side work before and after service, following side-work sheets.
Ensure the bar-area cabinet and shelf are stocked with glassware, silverware, and plateware before service.
Remove dirty linen from the station and ensure trash is empty and clean.

Benefits

Competitive compensation packages with global benefits and perks.
Full-time employees are eligible for medical, dental, and vision benefits.
Retirement fund with a 2% match for eligible full-time employees.
Sick days and vacation days for full-time employees.
Career development opportunities, including domestic and international progression and managerial or technical development.
Mentoring, apprenticeship, local outreach, and sustainability opportunities through Soho Impact.
Internally and externally run learning and development courses.
Food and drink trips, training, and events through Cookhouse & House Tonic.
Monthly team events, including fitness sessions, cinema screenings, and art classes.
A substantial meal provided free of charge while on duty in the Houses and Restaurants.