Busser/Server Assistant - Grand Canyon South Rim

Xanterra Travel Collection•GRAND CANYON, AZ

3d•Onsite

About The Position

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring Server Assistants to Live. Work. Explore. at the South Rim of the Grand Canyon! Our Server Assistants clear and reset tables in the dining room and assist the Servers as needed.

Requirements

Ability to professionally interact with a broad cross-section of dining room guests.
Physical ability to properly lift and carry oval tray of plates, glasses and silverware.
Basic knowledge of ServSafe food sanitation program.
Ability to learn front of the house policies and procedures and carry them out at all times while on duty.
Occasionally: Climb, crawl, squat/kneel, lift/carry up to 100lbs.
Frequently: Reach above, bend, lift/carry up to 50lbs, push/pull up to 100lbs.
Constantly: Stand, walk, handle, reach outward, lift/carry up to 20lbs.

Responsibilities

Greet the guests with appropriate salutation and make them feel welcome throughout their dining experience
Remain knowledgeable of property wide offerings, current trail conditions as it relates to water supply, closures and bus routes.
Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
Set tables according to house standards and meal period placements.
Clear finished tables in an expedient manner.
Clear set tables of excess settings after guests have been seated.
Assist in keeping dining room clean and orderly throughout the duration of your shift.
Take dirty dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash.
Assist the Servers as needed and/or assigned by the Service Manager.
Bring any guest complaint(s) or issue(s) to the immediate attention of the Manager on Duty.
When necessary notify the Host/Hostess of vacant tables ready for seating.
Complete opening and closing side duties to standard, and assist other Bussers and/or Servers with side duties as needed.
Adhere to ServeSafe HACCP food sanitation program.
Adhere to all safety and risk management policies while performing tasks.
Other duties as assigned.