Busser/Runner

EOS•San Francisco, CA

1d•Onsite

About The Position

The Busser/Runner will report to the General Manager and will support bartenders, servers and kitchen staff with a variety of duties that help with the operations of the restaurant and bar. This role is crucial in ensuring the smooth functioning of the dining and bar areas, maintaining cleanliness, and providing essential support to the front and back of house teams. The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street. We offer central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907. The hotel blends historic charm with contemporary, Italian-inspired décor. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. The Barnes Hotel offers competitive salaries and robust benefit plans.

Requirements

Ability to complete a satisfactory background check
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Ability to work flexible hours based on business needs including midweek and weekend days
Develop and maintain positive working relationships with other departments.
The ability to communicate effectively with guests, managers, and colleagues.
Attend all scheduled meetings and training sessions.
Prior experience in a restaurant setting preferred, but not required
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and passion for food and beverage
Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Responsibilities

Support servers, bartenders and kitchen staff with food running needs.
Clear tables of used flatware, dishes, glassware, napkins, etc. and bring them to kitchen for sorting/washing.
Promptly reset tables to standard.
Complete additional support requests given by manager, FOH & BOH staff.
Complete all daily side work tasks efficiently and thoroughly.
Restock service station areas with flatware, dishes, glassware, napkins, etc.
Wash trays as needed to ensure proper sanitation and presentation.
Change out depleted beverage syrup and kegs as required.
Replenish ice bins.
Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.
Keep working areas and guest areas clean at all times.
Remove trash as needed.
Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up.
Communicate any elevated complaints that could not be resolved to supervisor/manager.
Demonstrate a team-focused attitude and encourage collaboration.
Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.