Busser, Pool

Starwood Hotels•Austin, TX

1d•Onsite

About The Position

As a Pool Busser, you play a vital role in supporting the service team and creating a seamless guest experience throughout our pool and outdoor dining areas. You will assist servers by maintaining cleanliness, resetting tables, stocking service stations, and ensuring guests enjoy a comfortable and welcoming environment.

Requirements

Previous busser or food runner experience preferred, ideally in a luxury hospitality, resort, or pool environment.
Strong organizational skills and ability to multitask in a fast-paced setting.
Dependable team player with a positive attitude and willingness to learn.
Ability to lift and carry up to 50 pounds.
Proficient verbal and written English communication skills.
Ability to stand, walk, bend, and move throughout the shift for extended periods.
Food Handler Certification preferred (or ability to obtain during employment).
Flexible availability, including weekends, holidays, and varying shifts based on operational needs.

Responsibilities

Prepare all poolside tables and lounge dining areas before service, ensuring place settings are properly arranged and presentation standards are met.
Set and maintain appropriate table settings for breakfast, lunch, and dinner service, including condiments and utensils items.
Stock and replenish all service stations throughout the shift, including silverware, glassware, plates, napkins, and service supplies.
Maintain assigned service areas, ensuring guests receive water service promptly and assisting team members as needed.
Clear tables efficiently between courses and upon guest departure, removing dishes, glassware, and linens.
Clean, sanitize, and reset tables, chairs, and poolside dining areas according to company standards.
Polish and properly store silverware, glassware, and service equipment.
Complete all assigned opening, side work, and closing duties.
Ensure pool service stations, storage areas, and server stations remain organized, stocked, and clean throughout the shift.
Remove dirty linens, dispose of trash appropriately, and maintain cleanliness in all guest-facing and back-of-house areas.
Assist with the setup and breakdown of special events, cabanas, and poolside functions as needed.
Practice the highest regard for safety in all work areas and when handling equipment and cleaning materials.
Follow all company policies, health and safety regulations, and food handling standards.
Participate in daily pre-shift meetings and team briefings.
Maintain strict uniform, grooming, and appearance standards.
Perform additional duties as assigned by management.