Busser, Pool

Starwood HotelsAustin, TX
Onsite

About The Position

As a Pool Busser, you play a vital role in supporting the service team and creating a seamless guest experience throughout our pool and outdoor dining areas. You will assist servers by maintaining cleanliness, resetting tables, stocking service stations, and ensuring guests enjoy a comfortable and welcoming environment.

Requirements

  • Previous busser or food runner experience preferred, ideally in a luxury hospitality, resort, or pool environment.
  • Strong organizational skills and ability to multitask in a fast-paced setting.
  • Dependable team player with a positive attitude and willingness to learn.
  • Ability to lift and carry up to 50 pounds.
  • Proficient verbal and written English communication skills.
  • Ability to stand, walk, bend, and move throughout the shift for extended periods.
  • Food Handler Certification preferred (or ability to obtain during employment).
  • Flexible availability, including weekends, holidays, and varying shifts based on operational needs.

Responsibilities

  • Prepare all poolside tables and lounge dining areas before service, ensuring place settings are properly arranged and presentation standards are met.
  • Set and maintain appropriate table settings for breakfast, lunch, and dinner service, including condiments and utensils items.
  • Stock and replenish all service stations throughout the shift, including silverware, glassware, plates, napkins, and service supplies.
  • Maintain assigned service areas, ensuring guests receive water service promptly and assisting team members as needed.
  • Clear tables efficiently between courses and upon guest departure, removing dishes, glassware, and linens.
  • Clean, sanitize, and reset tables, chairs, and poolside dining areas according to company standards.
  • Polish and properly store silverware, glassware, and service equipment.
  • Complete all assigned opening, side work, and closing duties.
  • Ensure pool service stations, storage areas, and server stations remain organized, stocked, and clean throughout the shift.
  • Remove dirty linens, dispose of trash appropriately, and maintain cleanliness in all guest-facing and back-of-house areas.
  • Assist with the setup and breakdown of special events, cabanas, and poolside functions as needed.
  • Practice the highest regard for safety in all work areas and when handling equipment and cleaning materials.
  • Follow all company policies, health and safety regulations, and food handling standards.
  • Participate in daily pre-shift meetings and team briefings.
  • Maintain strict uniform, grooming, and appearance standards.
  • Perform additional duties as assigned by management.
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