Busser / Food Runner

HEI Hotels & Resorts•Boston, MA

3d•Onsite

About The Position

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. This role is at the Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 TripAdvisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service. We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score!

Requirements

Knowledge of the appropriate table settings and service ware.
Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Quickly clear dirty table settings and prepare table for resetting.
Promptly and consistently reset all service ware.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.