Busser/Food Runner

LaBelle WineryDerry, NH
Onsite

About The Position

The Food Runner/Busser plays an essential role in delivering the warm, refined dining experience LaBelle Winery is known for. This team member supports front-of-house service by ensuring timely food delivery, maintaining table cleanliness, and assisting the service team throughout every stage of the guest experience. This position is well-suited to individuals who thrive in a fast-paced, team-oriented environment and take pride in the details that elevate a meal from good to exceptional.

Requirements

  • Ability to work in a fast-paced, high-volume environment while maintaining professionalism and attention to detail
  • Strong communication skills and team-first mindset
  • Ability to stand, walk, bend, and lift up to 30 lbs. for extended periods
  • Flexibility to work evenings, weekends, and holidays as required

Nice To Haves

  • Prior experience in a restaurant, winery, event venue, or hospitality setting
  • Familiarity with food service protocols and dining room operations
  • Basic knowledge of wine or hospitality (training provided)
  • Experience with Toast POS, OpenTable or similar point-of-sale systems

Responsibilities

  • Deliver food and beverages from the kitchen/bar to guest tables accurately and promptly, following seat-number and course-order protocols
  • Communicate ticket timing and dish readiness between kitchen staff and servers
  • Confirm order accuracy before delivering to guests; alert servers immediately to any discrepancies
  • Assist servers with tray carrying, plating presentation, and synchronized course delivery for large tables and events
  • Refill water and other table accompaniments proactively throughout service
  • Clear and reset tables efficiently between courses and seatings in accordance with LaBelle service standards
  • Remove used dishware, glassware, and linens with minimal disruption to nearby guests
  • Maintain the cleanliness and organization of dining areas, side stations, and service corridors throughout the shift
  • Ensure tables are fully reset and dining room is guest-ready before and after each service period
  • Stock and organize server stations with necessary supplies (napkins, silverware, glassware, etc)
  • Greet guests warmly when appropriate; respond to basic requests and direct more complex needs to a server or manager
  • Anticipate guest needs and create a seamless, attentive dining experience consistent with LaBelle's hospitality standards
  • Communicate any guest feedback or concerns to the service team promptly
  • Assist with special event setups and breakdowns as directed by management
  • Operate as a collaborative member of the front-of-house team; support servers, bartenders, and event staff as needed
  • Participate in pre-shift meetings and stay informed on daily specials, events, and service notes
  • Follow all food safety, health, and sanitation standards as required by NH Department of Health and LaBelle policy
  • Adhere to uniform and appearance standards at all times
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